This Privacy Policy explains what personal information free cash collects from Filipino players, how we use it, and the steps we take to keep it secure. By registering an account or using our platform at freecash.onl, you agree to the practices described here. If you have any questions, visit our FAQ page or reach us at [email protected].
When you register on free cash, we collect the personal details you submit through the sign-up form, including your full name, date of birth, email address, and mobile number. We also collect a copy of your government-issued identification document when you complete the identity verification process required before your first withdrawal. Payment-related details such as your GCash number, bank account information, or other PHP payment method credentials are collected when you add a withdrawal method to your account. If you contact our support team by email, we retain the content of that correspondence along with your contact details. All information you provide directly is stored on secured servers and is only accessible to authorised personnel with a legitimate operational need.
When you access freecash.onl from your mobile browser or any other device, we automatically collect certain technical data to help us operate and improve the platform. This includes your IP address, device type, operating system, browser version, and the pages you visit within our site. We also record session activity such as login timestamps, bet history, game interactions, and withdrawal requests — this data is essential for account security, dispute resolution, and regulatory compliance. We use standard server logs and first-party session cookies to maintain your login state and personalise your experience; we do not use third-party advertising cookies or tracking pixels. You can clear cookies through your browser settings at any time, though doing so may require you to log in again on your next visit.
The personal data we collect is used exclusively to operate, secure, and improve the free cash platform for Filipino players. Your registration details allow us to create and manage your account, verify your identity, and process PHP deposits and withdrawals accurately. Transaction and activity data is used to detect suspicious behaviour, prevent fraud, and comply with applicable Philippine regulations governing online gaming platforms. We may use your email address or mobile number to send you important account notifications such as withdrawal confirmations, security alerts, or updates to our Terms and Conditions — we do not send unsolicited promotional messages without your consent. Aggregated, anonymised usage data may be analysed internally to improve platform performance, but this data cannot be used to identify any individual player.
free cash does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We may share your data with trusted payment processors and identity verification service providers who assist us in delivering platform services — these partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction. If free cash undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material change in how your data is handled. We will never share your data with third-party advertisers or data brokers.
As a player based in the Philippines, you have clear rights regarding the personal information we hold about you.
You may request a copy of the personal data we hold about you at any time by emailing [email protected]. We will respond within a reasonable timeframe and provide the information in a clear, readable format. There is no fee for a standard access request.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details directly from your account settings, or contact our support team for assistance with more complex corrections.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Please note that we are required to retain certain transaction and identity records for regulatory compliance purposes, and these cannot be deleted on request.
You have the right to object to the processing of your personal data for purposes beyond the core operation of your account. If you wish to opt out of any non-essential data processing, please contact us at [email protected] and we will review your request promptly.
We implement industry-standard technical and organisational safeguards to protect your personal data from unauthorised access, loss, or misuse. These include encrypted data transmission, access controls, and regular security reviews. Despite these measures, no online platform can guarantee absolute security, and you should also take steps to protect your own account credentials.
For any privacy-related enquiries, requests, or concerns, please reach our team at [email protected]. We aim to acknowledge all privacy requests within two business days and to resolve them fully within a reasonable period. You may also find answers to common questions on our FAQ page.
Create your free cash account today and enjoy mobile sports betting and casino-style entertainment across the Philippines — with your data handled responsibly every step of the way.